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Conditions and Responsibilities

We strongly recommend Travel Insurance be obtained against cancellation fees, baggage loss, additional expenses etc. If you do not avail yourself to all of the services in the tour, there will be no refund for unused services. You are also reminded that Martins Travel & Tours Pty Ltd cannot accept responsibility for subsequent change or withdrawal of prices, details or services shown.  All are subject to alteration without notice. We reserve the right to cancel, alter the itinerary and/or accommodation due to any unforeseen circumstances.  Martins act as agents only for sub-contractors whose services are utilised in this tour and cannot be held responsible for any part or whole of the sub-contractors operation. Martins Travel & Tours Pty Ltd advises that the service it provides is for the booking and packaging of goods and services provided by other operators such as hotels and transportation companies.  Passengers are advised to familiarise themselves with the terms and conditions on which these services are supplied.  Accordingly we will not be responsible and will be excluded from liability for any loss,  damage, omission or acts being negligent or otherwise, committed by the operators of airlines, coach lines, rail travel, cruises, hotels, ticket agencies, promoters or attractions used in connection with tours. Martins Travel & Tours Pty Ltd and its subsidiary companies, agents or employees shall not be held liable for any injury, damage, loss, additional expenses, accident, delay, weather, strikes, sickness, theft, or breakdown with equipment or vehicle.
 
DAY TOURS
 
Full payment is required at time of booking.
 
The following cancellation policies apply:
There are no refunds or exchanges on any ticket/tour except as provided in the Entertainment Industry Code.
If a ticket or tour is re-sold by us on your behalf a cancellation fee of $10 will apply per ticket tour.
 
MULTI-DAY TOURS
 
A holding deposit is required within 7 days of booking. Final payment must be made without notice 4 weeks prior to departure.
 
The following cancellation fees apply:
Notice given 60 days or more prior to tour departure date - Loss of Deposit
Notice given 31 – 59 days prior to tour departure date - 50% of tour price.
Notice given 30 days or less prior to tour departure date - 100% of tour price.

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